Training and Support
MLS Software
Paragon is a browser-based program that uses your own Internet connection to access the MLS database. Because Paragon provides a direct connection, data is "live" and as changes are made they are immediately viewable in Paragon.
Paragon Connect allows RANW MLS members to access Paragon from their web-enabled devices. Login to Paragon Connect from any device (even your desktop computer) HERE.
Courses Offered
- MLS Basics (currently unavailable live) covers MLS Rules and Recommended Procedures, an overview of Listing Data, quick tips for Paragon basics and an into to Supra. Pre-registration is required.
- Listing Input and Maintenance (LIM) Training (currently unavailable live) Listing Maintenance offers the option for MLS companies to enter, edit, and close their own MLS listings, eliminating the need for data sheets, status sheets, and sending listings to MLS. All listing entry and editing is done by the listing company and/or their agents. The company Broker/Manager must attend a Listing Maintenance training class and authorize the company participation in the Listing Maintenance program. Agents should check with their broker/manager before registering for this class. After attending Listing Maintenance training, Agents must obtain authorization from their Broker/Manager in order to have Listing Maintenance access granted. Pre-registration is required.
Paragon Links:
*Paragon Help Site
* Free Webinars
*Don't forget to check out our resources page in Paragon. Click on Resources and My Links to explore other helpful tips and tricks.
View the RANW MLS Webinar page to register for virtual training from Paragon, Paragon Mobile, Homebot, Homesnap, ListHub, TrustFunds, SupraWEB, Realtor.com, RPR, and more!
*Visit the MLS Partners Page for more resources and information about RANW MLS Vendors.
PARAGON TRAINING AND SUPPORT:
Paragon Customer Care: 877-657-4357
Mon - Fri: 6AM to 8PM
Sat: 9AM to 3PM
Sun: 11 AM to 3PM
Email Paragon Support
Diana Newago Knoke, MLS Technical Support
dknoke@ranw.org
RANW MLS Office (M-F 8:30am-5pm): 920-707-9900
VENDOR SUPPORT:
CRS Data (MLS Tax Suite): 800-374-7488
Email CRS Data
FOREWARN: 561-757-4551
Email FOREWARN
Homes.com: (800) 431-5509
Email Homes.com
ListHUB: 877-560-0171
M-F 8am-7pm CST
Email ListHub
Realtor.com: (800) 878-4166
Email Realtor.com
RPR: 877-977-7576
LIVE CHAT
ShowingTime: 800-379-0057
M-F 8am-8pm, Sat-Sun 8am-5pm CST
Email ShowingTime
TrustFunds: 888.249.1616
M-F 8am-5pm CST
Email TrustFunds
Zillow: 206-470-7000
Zillow Help Center
Lone Wolf (ZipForm) Support: 866-279-9653